Terms of Use

1. INTRODUCTION AND ACCEPTANCE OF TERMS

Welcome to PDFCap (the "Service", "Platform", or "Website"). These Terms of Use ("Terms", "Agreement") govern your access to and use of PDFCap, operated by Kovexa Limited ("Company", "we", "us", or "our").

BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ACCESS OR USE THE SERVICE.

These Terms apply to all users of the Service, including users who access the Service without a subscription, as well as users who purchase subscription plans.

2. ELIGIBILITY

To use PDFCap, you must:

Be at least 18 years of age, or the age of majority in your jurisdiction;
Have the legal capacity to enter into a binding contract;
Not be barred from receiving services under applicable law;
Comply with all applicable local, state, national, and international laws and regulations.

The Service is directed to users located in the United States and the European Union. If you access the Service from other regions, you do so at your own risk and are responsible for compliance with local laws.

3. ACCOUNT REGISTRATION

To access PDFCap, you must create an account. Registration requires providing a valid email address and/or other information as prompted by the registration form or as required by applicable law. We may also allow you to register by using your social network credentials.

You agree to:

Provide accurate, current, and complete information during registration;
Maintain and promptly update your account information to keep it accurate;
Maintain the security and confidentiality of your login credentials;
Notify us immediately of any unauthorized use of your account;
Accept responsibility for all activities that occur under your account.

You may not create multiple accounts, share your account with others, or transfer your account to another person without our prior written consent.

4. DESCRIPTION OF SERVICE

4.1. Service Features

PDFCap allows users to access, fill out, edit, and download various PDF forms. The Service also allows you to edit and convert your own PDF files. A full description of features available under each subscription plan is available on our pricing page.

4.2. Service Availability

Access to the full functionality of PDFCap requires an active paid subscription. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

4.3. No Registration-Free Access

The Service requires account registration to use. Anonymous or guest access is not available.

5. SUBSCRIPTION PLANS AND BILLING

5.1. Available Plans

PDFCap offers a paid trial option, available for a small initial payment, which gives you access to the Service for a limited trial period. If you do not cancel your trial before the trial period ends, you will be automatically charged the full Subscription Fee indicated on the payment page at the end of the trial period. We may also from time to time offer discounted or promotional offers that automatically renew at the full, non-discounted price upon expiration of the discount period.

Subscription plans may vary in duration; the exact period and pricing applicable to you will be clearly stated on the payment page at the time of purchase.

All prices and plan details applicable to you are displayed on the payment page — please review them carefully before completing your purchase. We reserve the right to charge applicable fees in a single transaction or across multiple separate transactions.

5.2. Automatic Renewal and Recurring Billing

ALL SUBSCRIPTION PLANS AUTOMATICALLY RENEW. By subscribing, you authorize us to charge your payment method on a recurring basis according to the billing cycle of your chosen plan (monthly or annually) until you cancel.

You will be charged the applicable renewal price at the beginning of each new billing period. We will notify you via email prior to any material changes to your subscription pricing.

5.3. Trial Periods

Trial subscriptions provide access to the Service for the stated trial period at a reduced introductory price. At the end of the trial period, your subscription will automatically convert to the applicable monthly plan, and you will be charged the standard monthly rate unless you cancel before the trial period ends.

We reserve the right to limit trial offers to one per user, household, or payment method.

5.4. Payment Processing

Payments are processed by our third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the applicable fees.

All fees are exclusive of any applicable taxes, which remain your responsibility.

5.5. Price Changes

We reserve the right to change subscription prices at any time. Price changes will take effect at the start of the next billing cycle following notice to you. Your continued use of the Service after a price change constitutes your acceptance of the new price.

6. CANCELLATION AND REFUNDS

6.1. How to Cancel

You may cancel your subscription at any time through either of the following methods:

Self-service cancellation: by logging into your account and using the cancellation option available in your account settings;
Contacting our support team at [email protected].

Cancellation takes effect at the end of the current billing period. You will retain access to the Service until the end of the period for which you have already paid.

6.2. Cancellation of Trial Subscriptions

To avoid being charged the monthly renewal fee, you must cancel your trial subscription before the trial period expires. Cancellation of a trial subscription does not automatically entitle you to a refund of the trial fee.

6.3. Refund Policy

All fees paid are non-refundable, except where required by applicable law. This includes trial subscription fees and any partial billing periods. If you believe you are entitled to a refund under applicable law, please contact us at [email protected].

Notwithstanding the above, we reserve the right to provide refunds or credits at our sole discretion on a case-by-case basis.

7. USER CONTENT AND FILES

7.1. Your Content

You retain all ownership rights in any PDF files, documents, and other content that you upload to the Service ("User Content"). By uploading User Content, you grant us a limited, non-exclusive license to process and store your content solely for the purpose of providing the Service to you.

7.2. File Storage

Files you upload to PDFCap are stored on our servers for the duration of your active subscription period or until you delete your account, whichever occurs first. Upon cancellation or termination of your subscription, your stored files may be deleted. You are solely responsible for maintaining backup copies of your files.

7.3. No Use of Your Content for Training or Improvement

We do not use your uploaded files or User Content to train models, improve our algorithms, or for any purpose other than providing the Service to you.

7.4. Content Restrictions

You agree not to upload any content that:

Infringes any third party's intellectual property rights;
Contains malicious code, viruses, or harmful software;
Violates any applicable law or regulation;
Contains personal data of third parties without their consent;
Is obscene, defamatory, or otherwise objectionable.

8. INTELLECTUAL PROPERTY

8.1. Our Intellectual Property

The Service and its original content, features, and functionality are owned by Kovexa Limited and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service, nor may you reverse engineer or attempt to extract the source code of our software, unless laws prohibit those restrictions or you have our written permission.

8.2. Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, implement, and incorporate such feedback without any obligation to you.

9. PRIVACY AND DATA PROTECTION

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

By using the Service, you consent to our collection and use of your data as described in the Privacy Policy.

For users located in the European Union, we process your personal data in accordance with the General Data Protection Regulation (GDPR). For users located in California, we process your personal data in accordance with the California Consumer Privacy Act (CCPA) and its amendments.

10. THIRD-PARTY SERVICES AND DATA SHARING

We work with third-party service providers to operate the Service. We may share your personal information with the following types of service providers, solely to the extent necessary to provide the Service:

Cloud storage providers (AWS);
Data analytics providers (Facebook, Google Analytics, Hotjar);
Marketing partners (Google Ads, Google Tag Manager, Google Analytics);
Engineering partners (Sentry, Cloudflare);
Customer connection partners (Customer.io, Zendesk);
Payment processing contractors.

These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed. We do not sell your personal data to third parties.

11. PROHIBITED USES

You agree not to use the Service to:

Violate any applicable law or regulation;
Infringe any third party's intellectual property or other rights;
Upload, transmit, or distribute any malicious code or harmful content;
Attempt to gain unauthorized access to any part of the Service or its related systems;
Use automated tools, bots, or scripts to access or scrape the Service;
Resell, sublicense, or redistribute access to the Service;
Impersonate any person or entity or misrepresent your affiliation with any person or entity;
Engage in any activity that disrupts or interferes with the Service;
Process the personal data of third parties through the Service without appropriate legal basis.

12. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS; WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT AVAILABLE THROUGH THE SERVICE.

13. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KOVEXA LIMITED, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE; ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; ANY CONTENT OBTAINED FROM THE SERVICE; UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER.

NOTHING IN THESE TERMS LIMITS OR EXCLUDES OUR LIABILITY FOR FRAUD, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

14. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Kovexa Limited and its licensors, service providers, employees, agents, officers, and directors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms;
Your User Content;
Your use of the Service;
Your violation of any rights of a third party.

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

15.2. Dispute Resolution

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties.

For users in the European Union: You may also be entitled to use the EU Online Dispute Resolution platform, available at

https://ec.europa.eu/consumers/odr.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.

16. ADDITIONAL RIGHTS FOR EU/EEA USERS

If you are located in the European Union or European Economic Area, you have additional rights under applicable consumer protection and data protection laws, including:

Right of withdrawal: For subscription services, you may have a 14-day right of withdrawal from the date of your subscription purchase, subject to applicable exceptions. By expressly requesting immediate access to the Service, you acknowledge that your right of withdrawal may be waived once the Service has been fully performed.
Statutory guarantees and applicable consumer rights that cannot be waived by contract.
The right to lodge a complaint with your local data protection authority.

These Terms do not affect your statutory rights as a consumer under EU law.

17. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page with an updated date and, where required by applicable law, by sending you an email notification.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service.

18. TERMINATION

We may suspend or terminate your access to the Service at our sole discretion, without notice, for any reason, including if we believe you have violated these Terms.

Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your account at any time by canceling your subscription and contacting us at [email protected] to request account deletion.

19. CONTACT INFORMATION

If you have any questions about these Terms or the Service, please contact us:

Email: [email protected]

Company: Kovexa Limited

Address: 3 Orbis Wharf, Bridges Court Road, London, England, SW11 3GW

This Terms Of Use is provided in English. In the event of any inconsistency between translated versions and the English version, the English version shall prevail.